At Mklarts, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we’re here to help.
Returns
If you receive a damaged or defective item, please contact us directly from the contact page. We will arrange for a replacement based on the product inspection.
To initiate a return, please contact our customer service team at [customer service email or phone number] to request a return authorization. Once your return is authorized, you will receive instructions on how to return the item.
Refunds
Upon receipt of the returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you would like to exchange an item for a different size, color, or style, please contact us directly from contact page to arrange an exchange. We will do our best to accommodate your request, subject to availability.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us directly and will get back to you immediately. We will arrange for a replacement as appropriate, at no additional cost to you.
Contact Us
If you have any questions about our return policy, please contact us at [email protected].